Frequently Asked Questions (FAQs)
What types of products do you offer?
We offer a variety of educational and fun products for kids, including:
- Busy Books: Interactive learning books with activities like counting, matching, and writing.
- Little Lessons: These include activities for writing, counting, science, math, and reading.
- Party Invitation Cards: Customizable invitations for kids' birthdays or other celebrations.
- Stickers: Fun and personalized sticker sets for all occasions.
- Personalized Tracing Pads: Customizable tracing pads for name writing practice.
- Notebooks: Personalized notebooks for kids to write, draw, and explore their creativity.
- Name Tags: Fun, custom name tags for school supplies or party favors.
How can I personalize the products?
For personalized products like name tags, tracing pads, and party invitation cards, simply provide the required information (child's name, details, etc.) during checkout. If you have any special requests, feel free to contact us at naguitkimberlyyan.kyn@gmail.com or call us at +63 912 858 9862.
What age group are your products suitable for?
Our products are designed for toddlers and young children aged 2-7 years. They are ideal for early learners, homeschoolers, and preschoolers who are developing essential skills such as motor coordination, literacy, and math.
How are your books made?
Our Busy Books are handcrafted and laminated to ensure durability. They come with interactive elements such as hook-and-loop (sticky) dots for matching games, counting, puzzles, and more. Each book is bound and ready to use, making them perfect for on-the-go learning.
Do you offer digital products?
Currently, all of our products are physical items, designed and crafted by us. We do not offer digital downloads at the moment, but stay tuned for future updates!
Can I return or exchange a personalized product?
Unfortunately, due to the custom nature of our products, we do not accept returns or exchanges on personalized items. However, if your product arrives damaged or defective, please reach out to us at naguitkimberlyyan.kyn@gmail.com, and we will resolve the issue.
How long does shipping take?
Shipping times vary depending on your location:
- Philippines: 3-7 business days
- Asia-Pacific: 7-14 business days
- North America & Europe: 10-21 business days
For more detailed information, please refer to our Shipping Policy.
Do you offer worldwide shipping?
Yes, we ship worldwide from the Philippines. Shipping rates and times will vary depending on your location. You can view the shipping options during checkout.
Are the materials safe for young children?
Yes, all our products are made with child-safe materials. However, some items contain small parts and are not suitable for children under 2 years old. Please ensure adult supervision while your child is using our products.